We guarantee that you can return a product to replace it only if there are exist the following:

1. Communicate with Imagine Tango Shoes sending an e-mail to imaginetangoshoes@gmail.com refering to the reasons of return. 

2. We will not accept any return without any previous contact with Imagine Tango Shoes.

3. The returning product must include a copy of proof of original purchase.

4. Keep the shipment receipt until we inform you that we delivered.

5. The returning products must be in excellent condition as when you delivered them. We reccommend to wear them carefully using only the right shoe the first time on a carpet to avoid any damage at the sole. Don't insist to wear them if you see that the shoes are too small.

6. If all the above conditions are existing then we will replace your product with any other from our collection.

7. If for the returning product doesn't exist the above conditions, we will resend back to you.

8. Please be advised that the cost for returning our products, you will have to arrange the shipping of the product back to us at your own expense.